Support
We're here to help.
We aim to answer every request within 24 hours. For urgent safety concerns, email [email protected].
Contact us
- Email: [email protected]
- In-app: open Nyocte and go to Settings → Support to create a support ticket.
- Safety: [email protected]
Common questions
How do I reset my password?
Nyocte uses phone number authentication, so there is no password to reset. If you need to change your phone number, contact [email protected] from the email on your account.
How do I delete my account?
Open the app and go to Settings → Privacy & Security → Delete Account. There is a 30-day grace period during which you can cancel. After that, your data is permanently removed.
How do I report inappropriate content?
Tap and hold any message, profile, or group and select Report. You can also email [email protected].
How do I use Nyocte in a browser?
Create your account in the mobile app, then open Settings → Linked Devices and scan the QR code shown at web.nyocte.com.