Frequently Asked Questions

Is Nyocte really free?

Yes, Nyocte is completely free for all groups. There are no hidden fees, no premium tiers, and no feature limits. We believe every community deserves great tools.

Is my financial data safe?

Absolutely. All data is encrypted in transit and at rest. Nyocte does not hold or process your funds — payments are handled by Stripe, a PCI-DSS Level 1 certified processor. Your group's financial records are private and only visible to authorized members with the right roles.

How is this different from group chats?

Group chats are great for messaging, but it wasn't built for running a group. Nyocte gives you financial tracking, voting, meeting management, attendance, penalties, tasks, a business directory, rewards, and structured governance — all the things a chat app can't do.

Can I use it on mobile and web?

Yes! Nyocte is available as a native app for iOS and Android, and the full experience is also available in your browser at web.nyocte.com. Your data syncs across all devices in real time.

What financial tools are included?

Groups get multiple financial accounts (main, savings, special purpose), contribution tracking, collections with pledge boards, rotation schedules for stokvels, budgets with category breakdowns, invoicing, and full transaction history — all in the group's own currency.

How does meeting management work?

Schedule one-time or recurring meetings with agendas, locations, and RSVP options. Track attendance automatically, record meeting minutes with action items, and members get reminders before each meeting.

Can I run votes and elections?

Yes. Create votes with customizable options, deadlines, quorum thresholds, and multiple voting methods. Members can even delegate their vote to a trusted proxy. Results are tallied automatically.

Does Nyocte support voice and video calls?

Yes. Start one-on-one or group voice and video calls directly from any chat. Calls use WebRTC via LiveKit and work even when the app is in the background — you'll receive push notifications for incoming calls.

What languages does Nyocte support?

Nyocte is available in 50+ languages including English, Afrikaans, Zulu, Xhosa, Sotho, Tswana, Swahili, French, Spanish, Portuguese, Arabic, Hindi, and many more. Change your language in settings.

Can I control what members can do?

Absolutely. Groups come with default roles (Chairperson, Vice Chair, Treasurer, Secretary, Member) and you can create custom roles with granular permissions for finances, meetings, voting, documents, penalties, and more.

Can I assign tasks to group members?

Yes. Create tasks with priorities, due dates, and assignees. Organize them into projects and track progress through todo, in-progress, and done statuses.

How do penalties and fines work?

Admins can issue warnings, fines, or suspensions for rule violations. Configure auto-detection for late arrivals, absences, and missed contributions. Members can appeal penalties, and escalation rules are fully customizable.

What is the Business Directory?

Group members can list their businesses, create service listings with booking calendars, and manage customers with a built-in CRM. It helps build economic connections within your community.

Is there a rewards or loyalty system?

Members earn points for participation — attending meetings, contributing, voting, and chatting. Points unlock badges and can be redeemed from a rewards catalog. A leaderboard shows top contributors and streaks reward consistent activity.

Can I export my group's data?

Yes, you can export your group's financial records, member lists, and meeting minutes at any time. Your data belongs to you.

Can I delete my account?

Yes. Go to Privacy & Security in your profile settings and select Delete Account. There's a 30-day grace period to cancel. After that, all your data is permanently removed.